No. You can book an appointment directly with Diabetes Wellness Coaching without a referral.

However, you may be eligible for a Medicare rebate if your GP refers you under a GP Chronic Condition Management Plan. Speak with your GP before your appointment if you would like to explore this option.

Yes. Medicare rebates are available for eligible appointments when you have a valid referral from your GP under a GP Chronic Condition Management Plan.

Private health insurance rebates may also be available depending on your provider and level of cover.

Yes. Telehealth appointments are available and can be a convenient option for diabetes reviews, insulin pump and CGM support, troubleshooting, and ongoing education.

Face-to-face appointments are available in Melbourne CBD and Preston, with Telehealth also available for people across Australia.

Yes. Diabetes Wellness Coaching provides independent education and support across insulin pump and automated insulin delivery systems.

The aim is to help you understand the available options and choose a system that best suits your diabetes, lifestyle and preferences.

Absolutely. If you’re considering insulin pump therapy, an appointment can be used to discuss the different systems available, including their features, advantages and limitations. The aim is to give you the information you need to make an informed decision about which pump works best for you.
There is no expectation that you already know which pump you want before making an appointment.

Yes. Insulin pump starts and education are a major focus of Diabetes Wellness Coaching.

Support can include preparation before your pump start, initial settings, carbohydrate ratios and correction factors, hands-on training, automated insulin delivery education, troubleshooting and follow-up after commencement.

Yes. You don’t need to be starting a new pump to book an appointment.

Existing pump users can receive support with settings optimisation, glucose patterns, exercise, hypoglycaemia, hyperglycaemia, carbohydrate bolusing, automated insulin delivery and troubleshooting.

Yes. Support is available for continuous glucose monitoring systems, including sensor education, interpretation of glucose reports, alerts, troubleshooting and using CGM data to make informed diabetes management decisions.

Yes. Reviewing your glucose and insulin data can help identify patterns that aren’t always obvious day to day.

Where appropriate, we can review your reports together and discuss potential adjustments to insulin delivery, carbohydrate ratios, correction factors, glucose targets and diabetes management strategies.

Yes. Diabetes Wellness Coaching provides diabetes education and technology support across paediatric and adult diabetes care.

Support can also include parents, caregivers and other people involved in a young person’s diabetes management.

Yes. Exercise and automated insulin delivery are particular areas of interest.

Appointments can explore insulin adjustments, carbohydrate strategies, exercise or activity modes, insulin-on-board and strategies for reducing both hypoglycaemia and post-exercise glucose excursions.

No. While insulin pumps, CGM and type 1 diabetes are key areas of focus, diabetes education can be provided for people living with different types of diabetes depending on their individual needs.

Absolutely. A new diagnosis can involve a huge amount of information in a very short period of time.
Appointments can focus on the practical aspects of diabetes management at a pace that works for you, including insulin, glucose monitoring, carbohydrate counting, hypoglycaemia, exercise, sick-day management and diabetes technology.